Complaints Department

The moderators and the FOC have decided to adopt a formal complaint
system. If you feel that someone has posted a note that violates “Forum
Rules / Acceptable Usage Guidelines (AUG),” send a private message (pm)
to “complaints”.

Due to the volume of complaints that might arrive, we must insist on a
limit of one complaint per day for anyone writing to the complaints
department. Also, your complaint must be in this format:

A. [the name of the thread in which the note appeared]
B. [the author of the note (including the member number)]
C. [the post number (This appears a little to the right of the member number.)]
D. [the date and time of the note (This appears a little to the right of the post number.)]
E. [a quote of the part (or parts) of the note to which you object (It is not necessary to
provide the whole note. We will be looking it up anyway. Use this part of your complaint
to indicate, as specifically as possible, the part (or parts) of the note that you wish to
draw to our attention.)]

AFTER all of the above, please feel free to add any additional comments or
information, if you feel that it may help us to understand the nature of
your complaint. You may, for example, want to add a quote of an
appropriate part of the “Forum Rules / Acceptable Usage Guidelines (AUG).”

Here is a sample complaint:

To make your own complaint, just click here.
---------------------V

The ‘Complaints’ username has been removed and replace with a usergroup named ‘complaints’.

To send a complaint to this group, you will need to select the ‘complaints’ group name from the list on the right side of the PM form then add it to the recipients list for your message. (That’s a bit clumsier than the old way, but it should work.)