I was attempting to renew a member yesterday. The lookup found his record but there was an error saying I had to enter an email. The form did not have a field where the member’s email address could be entered.
I was able to process the member using the pay later feature. I received an email of the invoice. I expected the payment to show in the affiliate’s items to pay. It has not shown up there.
How do I pay for this item?
Why is there not a field for email if it is required?
Thanks.
I am trying to submit memberships currently and am having the exact same issue. I just emailed memberships@uschess.org
I am experiencing the same issue.
I’ve raised the issue to US Chess staff so that it can be resolved.
Dave Hater
In what appears to be a related topic, Emanuel says this has been fixed.
How do I pay for the “pay later” renewal I submitted? It is not showing on my TD or affiliate items to pay list. I did receive an emaile invoice without instruction on how to pay.
Can I ignore it and resubmit the renewal with immediate online payment?