Online Submission Problem - Match issue

I’m trying to submit a tournament from last Saturday. I’ve got all the memberships good etc, but one of the sections we had ended up with just two players. We’ve been trying to encourage a 9-12 section and since we had two players we had them play each other. We had them play three games.

So anyway I can’t submit this until I fix the error. I thought to just call it a match and be done with it even though the players didn’t choose to play this way. But there ratings are two far apart and when I change the section to a match I get those errors.

What do I do?

Contact the USCF office, give them the event ID and section number from the validation report and explain the circumstances, they can override the match restrictions, after which you can revalidate the event and then submit it online.

Thanks. All rated and in the MSA. I phoned and left a message with the ratings dept and followed up with an email to the ratings dept. They called me a touch after 2. Everything was smooth sailing from there. or maybe I should say with the weather around here today “smooth skating”

Again thanks for pointing me in the right direction.

The USCf Office has been “Spot On!” recently with quick and accurate responses to my questions and requests.

Kudos to the Office!

Allan Fifield