Systems down Friday 9/27/24 7:45 PM

The ratings server system is down, looks like there are issues at the data center, possibly related to Hurricane Helene, though for the most part it went west of there.

This does not appear to be affecting the update of membership data on MSA, but no tournaments have been submitted or rated since around 7PM Friday evening, so no new events have been posted on MSA.

The national event tournament registration site is also down because it uses the database on the ratings server. This affects registrations for the upcoming K-12 Grade Championship tournament.

As of 9:20 AM CT on Monday, it appears access to TD/A is working again. Whether it will stay up remains to be seen and there are still some online areas that may not be fully functional.

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At 2PM CT Monday I tried to validate an event and the validation pass did not return to refresh the screen on TD/A, though the validation itself did complete and I did get a validation report in email.

It has been happening on and off this afternoon/evening.

If this happens to you, check your email for the validation report; logging back in to your dashboard and then drilling down to TD/A should get you back in to your event.

TDs have been able to submit their events, I see nearly 120 events (as of 8PM) submitted and rated since the server came back online this morning.

As of Tuesday morning, 10/1/24, it appears that everything is back up.