Is there any way to fix a result online after the tournament has been rated, or do I need to call the office during business hours?
Major oops!
No. You have to call the office or send an e-mail to Walter Brown and/or Chuck Lovingood.
See the entry “How do I correct an event that has been rated?”
in secure.uschess.org/TD_Affil/faq.php
It will tell you what information you need to send to the office, and where to send it.
Similar information is in the home page for MSA. (BTW, MSA now looks more like the USCF home page, though I’d still like to have us do a complete rewrite on it, including moving it to a more powerful database platform than MySQL, which can’t handle some of the more complex queries people would like MSA to perform.)
Online corrections by TDs are on the ‘wish list’, but there are some technical and security issues that I still have to figure out, and since the office is (as far as I know) doing a good job keeping on top of the corrections sent to them, this isn’t a high priority need.